“The Key to developing people is to catch them doing something right.”
Catching people doing things right is a powerful management concept. Unfortunately, most leaders have a genius way of catching people doing things wrong. It will be better that leaders spend at least an hour a week wandering around their operation catching people doing things right BUT effective praising must be specific. Just walking around saying “Thanks for everything” is meaningless. If you say “Great job” to a poor performer and, “Great job” to a good performer, you sound ridiculous to the poor performer and you “demotivate” the good performer.
Catching people doing things right provides satisfaction and motivates good performance. But remember, give praise immediately, make it specific, and finally, encourage people to keep up the good work. This principle can also help you shine at home. It’s a marvelous way to interact with and affirm the people in your life.
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